Terms of service
Terms of Service
Last updated: September 24, 2026
These Terms of Service govern purchases made through the Heart & Soul Beware coffee and tea storefront and your use of the related shopping services provided through that storefront.
The Heart & Soul Beware coffee and tea storefront is operated by Heart & Soul Beware, L.L.C. and powered by Shopify.
Other Heart & Soul Beware products, publications, memberships, content, and services may be offered through separate websites, platforms, or service providers and are not governed by these Terms unless expressly stated.
By accessing the coffee and tea storefront, placing an order, or purchasing a product through it, you agree to these Terms of Service.
About Our Coffee and Tea Storefront
Heart & Soul Beware, L.L.C. offers coffee, tea, and related products through an online storefront powered by Shopify.
For purposes of these Terms, the coffee and tea storefront and its related shopping features, tools, and services are collectively referred to as the "Services."
Products are offered for personal use and enjoyment unless otherwise stated.
Products and Product Information
We make reasonable efforts to provide accurate descriptions, images, ingredients, sizes, prices, and other product information.
Because products may be produced, packaged, or supplied by third parties, minor differences in appearance, packaging, labeling, or presentation may occur.
Product availability may change without notice.
We reserve the right to discontinue, modify, or limit the availability of any product.
Orders
When placing an order, you are responsible for providing complete and accurate:
- Billing information
- Shipping information
- Email address
- Payment information
- Other information necessary to process and fulfill your order
Heart & Soul Beware is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including when:
- A product is unavailable.
- Payment cannot be processed.
- Pricing or product information contains a material error.
- We reasonably suspect fraud, unauthorized activity, or misuse of the Services.
If we cancel an order after payment has been processed, the applicable amount will be refunded to the original payment method.
Pricing and Payment
All prices are displayed in U.S. dollars unless otherwise stated.
Prices may change without notice.
The price charged for a product will be the price displayed at checkout when the order is submitted, subject to correction of material pricing errors.
Applicable taxes, shipping charges, and other fees will be shown during checkout when required.
Payments for coffee and tea purchases made through this storefront are processed through Shopify and its supported payment providers.
Heart & Soul Beware does not independently store complete payment-card information.
Ingredients, Allergies, and Dietary Considerations
Ingredient information is provided when applicable.
Customers are responsible for reviewing product ingredients before purchase or consumption and determining whether a product is appropriate for their individual dietary needs, allergies, sensitivities, or health conditions.
If you have questions about ingredients or product contents, please contact us before purchasing or consuming the product.
Heart & Soul Beware does not make medical claims regarding its coffee or tea products.
Product Use
Products should be prepared, stored, and consumed according to their intended purpose and any instructions provided.
Heart & Soul Beware is not responsible for harm resulting from improper preparation, storage, handling, or use of a product, except where liability cannot legally be excluded.
Shipping
Orders placed through the coffee and tea storefront are processed and shipped according to our Shipping Policy.
Delivery dates provided by Heart & Soul Beware, Shopify, or a shipping carrier are estimates unless expressly stated otherwise.
Customers are responsible for confirming that the shipping address entered at checkout is correct before submitting an order.
Returns, Replacements, and Refunds
Coffee and tea are perishable food products and are subject to our Return & Refund Policy.
We do not generally accept returns or exchanges of coffee or tea.
Our Return & Refund Policy explains how we address:
- Incorrect orders
- Damaged products
- Lost or missing packages
- Replacement requests
- Approved refunds
Privacy
Our collection, use, processing, and disclosure of personal information through the coffee and tea storefront are governed by our Privacy Policy.
Shopify and other service providers may separately process information according to their own privacy policies.
Other Heart & Soul Beware websites, products, memberships, or services that operate outside the Shopify-powered coffee and tea storefront may use different platforms and may be subject to additional privacy practices or policies.
Third-Party Services and Links
The Services may use or link to services provided by Shopify, payment processors, shipping carriers, social media platforms, or other third parties.
The coffee and tea storefront may also contain links to other Heart & Soul Beware websites, content, products, or services that operate through platforms other than Shopify.
Heart & Soul Beware does not control the content, availability, privacy practices, security practices, or terms of independent third-party websites or services.
Use of third-party services may be subject to separate terms and policies established by those providers.
Intellectual Property
Unless otherwise stated, the names, branding, written content, graphics, designs, product descriptions, and other original materials presented by Heart & Soul Beware are owned by or licensed to Heart & Soul Beware, L.L.C.
You may not reproduce, distribute, modify, sell, or commercially exploit our original materials without prior written permission, except as permitted by law.
Nothing in these Terms grants permission to use any Heart & Soul Beware trademark, trade name, logo, copyrighted material, or other intellectual property except as expressly authorized.
Prohibited Use
You may not use the Services:
- For unlawful purposes.
- To engage in fraud or unauthorized transactions.
- To interfere with the operation or security of the storefront.
- To transmit malicious software or harmful code.
- To violate the rights of Heart & Soul Beware or another person or organization.
- In any manner prohibited by applicable law.
Limitation of Liability
To the extent permitted by applicable law, Heart & Soul Beware, L.L.C. will not be liable for indirect, incidental, special, or consequential losses arising from the use of the Services or products purchased through the coffee and tea storefront.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our products, Services, business practices, or legal obligations.
The revised Terms will be posted through the coffee and tea storefront with an updated effective date.
The Terms in effect when an order is placed will generally govern that transaction.
Governing Law
These Terms are governed by applicable laws of the United States and the State of Maryland, without regard to conflict-of-law principles, except where another law is required to apply.
Contact
Questions regarding these Terms of Service may be directed to:
Heart & Soul Beware, L.L.C.
Email: hello@heartandsoulbeware.com
Mailing Address:
150 Post Office Road #541
Waldorf, MD 20604
United States