Contact Information

Last updated: September 24, 2026

If you have questions about an order, shipping, a product, or your experience with the Heart & Soul Beware store, please contact us using the information below.

Customer Support

Heart & Soul Beware, L.L.C.
Email: hello@heartandsoulbeware.com
Phone: 301-997-3732

Mailing Address:
150 Post Office Road #541
Waldorf, MD 20604
United States

Response Time

We aim to respond to customer inquiries within 1–2 business days.

For questions about an existing order, please include your order number in your message so that we can assist you more efficiently.

Order and Shipping Questions

For questions concerning:

• Order status
• Shipping or tracking
• Incorrect orders
• Damaged products
• Lost or missing packages
• Replacements or refunds

please contact us at hello@heartandsoulbeware.com.

Applicable requests will be handled according to our Shipping Policy and Return & Refund Policy.

Privacy Questions

Questions or requests concerning personal information or privacy rights may also be submitted to hello@heartandsoulbeware.com and will be handled according to our Privacy Policy.